Online Payment - Online payments are done via Paypal Secure Checkout. For more information visit www.paypal.co.uk/
Delivery - Orders can be tracked by calling us on 0161 474 7710.
Delivery is intended to be Next-Day assuming that you have ordered
before 4.00pm. However, this could forseeably (although rarely) be
affected by events such as postal strikes or disrupted road transport
Offshore Regions such as Northern Ireland, Scilly Isles, Orkney Isles
etc will incur an extra carriage charge ranging between £7 and
(PLEASE NOTE : If you
order a battery after 3.30pm on Friday - our courier service will not
pick up the order until the following Monday afternoon -
therefore ; orders placed after 3pm on Friday will NOT arrive until the
Liabilities and Losses
- the courier service holds the liability for the product during
transit. Although we seek to keep our standards as high as
possible - you must check the condition of the product upon
receipt. After receipt of the product and you have given a
signature - the liability for anything concerning that product is
passed to yourselves.
- Automotive Batteries contain Battery Acid which is highly
corrosive. ALL of our products are checked before dispatch and we
are confident that each is handled and dispatched appropriately.
However, having checked the condition of the Battery upon receipt - you
must still undertake basic safety precautions as found by clicking <
Returns - Any product found on receipt to be damaged or faulty must be reported to us as soon as possible. Please telephone 0800 195 98 97 and we will gladly assist.
- Orders cancelled after the product has been dispatched will incur an
additional administration charge of £6.95. Refunds will not be made
until the balance for any outstanding charges has been met.
- For any product that is within warranty (3, 4 or 5 years from the
purchase date) that proves to be faulty - please call us on 0800 195 98 97.
You will be provided with a replacement via courier as per
approval. If you send a battery back to us that is either
inapropriately / not safely packaged (please refer to how the
product arrived) or damaged in a way that we believe is beyond ordinary
wear and tear - your warranty may be voided.
Faults caused by under-charging the battery
- We do not accept product returns that are caused by vehicles with
malfunctioning alternators. We also do not accept product returns
from owners of vehicles that cover below 2000 miles per year where the
battery is not charged regularly enough to be considered normal
operation. Negligence on your part may be investigated if we
doubt that your claim is genuine.
Faults caused by over-charging the battery
- We do not accept product returns where there is physical evidence of
the battery overheating and mal-forming. The cause of this is an
unregulated vehicle alternator which in turn damages the battery and
must be dealt with by yourselves.